Turn lookers
into buyers
The people already on your list and already browsing your site are your easiest sale. We make sure they don't slip past you.
Book a call↗Full-service email marketing✦Built for ecommerce
Email that keepsyour customers in orbit.
Subscribers become buyers. Buyers become regulars. Regulars become growth.We build and run the strategy, copy, design, flows and campaigns that get them there.
✦Book a 15-minute call✦Strategy + lifecycleCopy + designBuilt in Klaviyo
Designed by MoonMotive
This is what it looks like in someone's inbox.
Every email in this showcase is built to do two things at once: stand out from the ecommerce template everyone else seems to be using, and actually convert, because it's sent at the exact moment in someone's journey it matters most. Beautiful and effective, never just one or the other.
These are some of our more visually expressive builds. Other moments call for something quieter and more text-led. We choose the format that best fits the brand, message and job of the send, balancing creative impact with accessibility, sensible image weight and long-term deliverability across the wider email programme.
✦Built to welcome, recover, nurture and re-engage.✦
Want an email programme that looks this good and works even harder?
✦Book a 15-minute call✦Why email marketing matters
Winning the first order is expensive.
Email makes it worth more.
You already paid for the ad, the content, the influencer, whatever it was that got someone to your store the first time. What happens in their inbox after that decides if that spend earns you one order, or ten.
Turn lookers
Make the next
purchase obvious
We use what someone owns, what they've looked at and when they're due to buy again, so your next email feels like a genuinely good call, not a random discount blast.
Grow revenue
without more ads
The customers who already trust you are worth more than a stranger you haven't met yet. We build the system that keeps earning from them.
Our five-step process
From an inbox nobody's touched in months to a channel that pays for itself every week.
It starts with understanding your business before anyone touches a flow. Then we look at what's already there, show you what is worth fixing, build it and keep improving it once it's live. You always know who's doing the work and what comes next.
The 15-minute call
We start with a focused 15-minute conversation, not a pitch. What you sell, who's actually buying it and where email fits into the bigger picture for your brand. If we're not the right fit, we'll tell you on this call, not three weeks in.
Why brands stick with us
Fast to work with.
Impossible to lose track of.
You get a real answer the same day, direct access to the people doing the actual work, and a partner who takes this whole channel off your plate for good.
Same day
answers
No week long wait on a reply while your next campaign sits unfinished.
One team,
start to finish
The person you talk to is the person building your flows. Nothing gets lost in translation.
Reporting you can
actually read
What worked, what didn't, what we're changing. No jargon, no vanity metrics.
Full-service email marketing
One partner for the whole customer journey.
Your welcome journey, browse recovery, post-purchase, winback and campaigns should never feel like separate projects. We plan, write, design, build and optimise them as one connected system, so every send supports the next purchase instead of simply filling the calendar.
Creative enough to be remembered. Disciplined enough to perform.
We choose the right format for the job, from expressive, image-led campaigns to quieter, text-led emails. Mobile rendering, accessibility, image weight, QA and deliverability are considered alongside the creative, then real customer behaviour shapes what we test and improve next.
Book a 15-minute fit call↗
Frequently Asked Questions
A few things worth knowing before we begin.
Clear scope, clear ownership and no surprises once the work starts.
What does MoonMotive manage as an ecommerce email marketing agency?+
Your entire email channel inside Klaviyo: strategy, your website's sign-up experience, segmentation, automated customer journeys, campaigns, copy, design, implementation, QA, testing, reporting and ongoing optimisation. We take responsibility for the whole channel, not only the easiest parts.
What happens in the first 15-minute call?+
We learn what your brand sells, who buys it and what you want email to achieve, whether that is more repeat orders, stronger campaign revenue, a better welcome journey or a complete lifecycle setup. You tell us what is already running and where the channel feels stuck. We explain how we work, check whether we can honestly help and agree on a sensible next step. There is no hard sell and no pressure to decide on the call.
Can you improve an existing Klaviyo account or start from scratch?+
Both. If Klaviyo is already running, we audit the account and keep what is genuinely working before we rebuild or improve the weak points. If you are starting from scratch, we map the customer journey, create the right foundation and build the flows, campaigns, segments and sign-up experience around your brand from the beginning.
What do you build first after the Klaviyo audit?+
We prioritise the work that can make the biggest difference first. That usually means the sign-up experience, core segments and the evergreen journeys your store genuinely needs, such as welcome, browse recovery, abandoned checkout, post-purchase and winback. We then write, design and implement every email, including triggers, timing, filters and branches. The exact order comes from the audit because no two accounts start in the same place.
Will our team need to write, design or implement anything?+
No. We work directly inside your Klaviyo account and put the complete system live ourselves. You provide access, brand assets, product context and approvals. We handle the strategy, copy, design, build, QA and implementation.
How do you balance creative email design with deliverability?+
Not every message needs the same format. We can build highly visual emails when the idea and brand call for it, and quieter, more text-led emails when that will perform better. Across both, we account for mobile rendering, accessibility, sensible image weight, inbox placement and a healthy sending programme. Beautiful work still has to load, land and earn the click.
What does ongoing Klaviyo management include each month?+
Ongoing management includes fresh campaigns, usually 10 to 12 or more depending on your plan, plus testing and refinement across the evergreen flows we built. We monitor deliverability, sharpen segmentation and report in plain English on what worked, what did not and what we are changing next. Nothing is left to go stale.
How much do MoonMotive email marketing packages cost?+
MoonMotive email marketing packages start from $3,250 AUD. The final fee depends on what needs building, how much is already in place and the level of ongoing campaign work your brand needs. After we have reviewed your account, you receive a clear scope and price before you decide to move forward. Your Klaviyo subscription is separate from our work.
Book your strategy call
Start with a 15-minute strategy call.
In 15 focused minutes, we'll learn what your brand sells, what email needs to achieve and what is already live. Then we'll tell you honestly whether MoonMotive can help and what the sensible next step is.
- 15Fifteen useful minutes.Your brand, your customers and what should happen after the first order.
- ↗A clear commercial goal.Repeat revenue, stronger campaigns, better journeys or a complete setup.
- ✓An honest next step.If there is a fit, we'll explain the audit. No hard sell and no decision on the call.